AI-native support automation

Resolve tickets.
Before your team
even opens them.

Reston reads every ticket and automatically resolves it or routes it to the right agent. Zero setup. Works in 15 minutes.

Start free — 15-min setup See how it works

Tickets auto-resolved

0min

Median first response

0+pts

Average CSAT lift

Core capabilities

Everything your support team has been waiting for

Reston plugs into your stack in minutes and starts working immediately — no model training, no setup overhead, no ops team needed.

Intelligent Ticket Triage

Reston reads every incoming ticket, understands intent, urgency, and context, then routes it to the right team — or drafts a full reply instantly. No rigid rules to maintain.

AI neural network visualizing ticket classification

Auto-Reply Generation

Drafts empathetic, on-brand replies using your knowledge base and support history. One click to send or edit.

Spam & Noise Filtering

Deflects off-topic submissions, duplicates, and low-value tickets before they touch your inbox. Your team sees only actionable work.

Clean, focused support team workspace with zero inbox clutter

Real-Time Analytics

Track resolution rate, CSAT trend, ticket volume, and AI accuracy from a live dashboard. Spot issues early, celebrate wins, and prove ROI to your team.

Custom Automation Rules

Build no-code workflows that fire on tags, SLA breach, customer tier, or sentiment score. No developer required.

Team building no-code automation workflows on screen

Step by step

Live in 15 minutes, improving forever

Connect your helpdesk

Link Zendesk, Intercom, Freshdesk, or any IMAP inbox. OAuth in two clicks — no API keys or developer needed.

Feed Reston your knowledge

Upload docs, paste a URL, or sync from Notion. Reston learns your product tone and policies in under 10 minutes.

Set your confidence threshold

Decide when Reston sends automatically vs. queues a draft for human review. You control the dial, always.

Watch your queue shrink

Most teams see 50–70% ticket reduction in the first week. Reston gets smarter with every reply it learns from.

Reston dashboard showing ticket automation metrics

Native integrations

Works with the tools you already use

Plug-and-play with your whole stack. Zero custom dev work, zero middleware.

Zendesk

Help Desk

Intercom

Messaging

Freshdesk

Support

Slack

Notifications

Notion

Knowledge Base

HubSpot

CRM

Zapier

Automation

Gmail / IMAP

+ 40 more via the open API. Explore all integrations →

Customer stories

Built for teams who care about speed

"We went from a 6-hour median first response time to under 3 minutes. Our CSAT jumped 22 points in the first month. Reston just... works."

Arjun Kapoor

Head of CX, Pulse Analytics

"I was skeptical about AI replies — but Reston's tone calibration is remarkable. Customers genuinely can't tell it's automated. Our team handles 3× the volume now."

Sara Lindqvist

VP Support, Meridian SaaS

"Setup was shockingly easy. We were live in 20 minutes. By end of day, Reston had already handled 68 tickets autonomously. We halved our support headcount cost."

Marcus Okonkwo

CTO, Stackform

"The custom automation rules are a game-changer. We built workflows in hours that would have taken months in-house. Reston is our secret weapon for retention."

Julia Reyes

Product Lead, Coreshift

Transparent pricing

Simple plans, no surprises

Start free. Scale as your team grows. Cancel any time.

Starter

$0 / month

For indie hackers and small teams getting started with AI support automation.

Up to 200 tickets / month

1 helpdesk integration

AI triage & routing

Basic analytics

Get started free

Your support queue won't
clear itself.

Automate ticket triage, routing, and replies in 15 minutes. Free trial, no credit card needed.

Start free — takes 15 minutes Book a demo

Resolve tickets. Before your team even opens them.